Roof replacements are considered purchases. Homeowners typically get more than one quote and take time to decide. The firm that stays in touch professionally has an advantage.
Respond before the next firm does
A missed call should trigger an immediate text asking what the problem is and inviting photos. It keeps the enquiry warm until you are off the roof.
Make the quote easy to say yes to
- Clear scope and materials
- Photos from the survey
- Timeline and what happens next
- Recent similar jobs and reviews
Follow up on a schedule
A simple sequence — a check-in after two days, a useful note after a week, a final message after two weeks — recovers quotes that would otherwise go silent.